Data-driven returns management for e-commerce brands

Using AI to manage returns smarter for more efficient processes, higher margins and better customer experiences

simple registration
individual return reasons

Our partnerships

Save valuable resources by using
our returns portal

  • Save time instead of working manually

  • From the returns label to the refund, everything runs automatically and efficiently

  • Choose what suits your returns individually

Data-based insights for better decisions

  • Keep track of your data in real time

  • Identify cross-product patterns such as fitting errors immediately

  • Take targeted action at an early stage and reduce returns sustainably through visible optimization opportunities with our AI

Smart reasons for returns for more customer insights

  • Our AI analyzes reasons for returns from images, texts and voice messages.

  • Automatic evaluation provides data-based optimization options

  • Make informed decisions, strengthen customer loyalty and improve the customer experience

Reduce your footprint through peer-to-peer returns

  • Direct forwarding instead of detours, because suitable items go directly to the next person

  • Lower return costs, reduced CO₂ emissions and optimized processes

  • Avoid out-of-stock situations and optimize your warehouse management

Quick and easy integration

Benefit from an uncomplicated connection to your store system and CEP service provider with seamless integration and get started with our smart returns management.

Customer Success Stories

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Let’s toern things around!