Rethinking Returns

Innovative Solutions for Return Management: Automate processes, strengthen customer loyalty and reduce costs and emissions through full transparency.

Our partnerships

That's why our solution is the right choice

Optimized
customer support

Reduce the need for support with our digital self-service portal, optimise your processes and enable faster, uncomplicated processing that takes the pressure off your employees.

Reduce costs, increase profitability

Our customer-centric solution improves the returns experience, encourages future repurchases and strengthens customer loyalty, resulting in lower costs and higher profitability.

Full transparency in decision-making

Our software provides detailed insights into your returns processes. Understand which products are being returned, how you can improve processes and avoid future returns.

Individual self-service solution

Discover the innovative features of our platform: from label generation and customised return reasons to product-specific tracking. Choose what suits your returns and automate the process!

The first returns platform with peer-to-peer shipping

Reduce transport, packaging and processing costs by forwarding returns directly to the next person. Save up to 30% on returns costs, reduce CO2 emissions and increase the availability of your products.

Quality assurance at the customer's home & full tracking of the returns status

Integrate our image AI into your returns process and make decisions on individual returns at the moment of upload. Critical returns are recognised and flagged.

What our customers say about toern

Seamless and flexible connection to your shop system and CEp providers

Thanks to our API interfaces and web components, our service can be seamlessly integrated into your tool landscape.

We are supported by

Let’s toern things around!