designed for e-commerce
Data-driven returns management.
Maximum added value.
Using AI to manage returns smarter for more efficient processes, higher margins and better customer experiences
Save valuable resources with our digital returns portal
Manual processes cost valuable time, which is why our digital returns portal does the work for you.
From the creation of the returns label to status tracking and refunds, everything is fully automated.
Choose what suits your returns and automate the process!
Use data-based insights to control your returns management efficiently.
Our analyses provide real-time return data and identify relevant patterns, such as cross-product fitting errors, so that you can intervene and optimize at an early stage.
Turn returns into a success factor and deepen your understanding of the customer.
Our AI-supported solution analyzes return reasons from images, texts and voice messages, evaluates them intelligently and provides valuable insights. This enables you to make informed decisions for an improved customer experience and stronger customer loyalty.
Save costs and Co2 emissions through peer-to-peer forwarding
Our analyses make it possible to forward suitable items directly to the next person without detours via the warehouse. This allows us to optimize the returns process, cut costs, reduce CO₂ emissions and avoid out-of-stock situations.
Quick and easy integration
Benefit from an uncomplicated connection to your store system and CEP service provider with seamless integration and get started with our smart returns management.
Our partnerships
Why toern?
