Cost and CO2 Savings through peer-to-peer shipping

CO2 emissions are saved with peer-to-peer shipping. The fully automated software returns solution reduces out-of-stock situations and enables faster refunds!

Advantages

Reduction of CO2 emissions

With every return that is sent directly to the next person, you reduce 1.8 kg of CO2 emissions caused by transport.

Reduction in returns costs

By shipping directly to the next person, you reduce transport, packaging and processing costs by up to 30%.

Higher product availability

By integrating returns directly into your inventory, items are immediately available again and you can sell them up to 14 days earlier.

Fully automated peer-to-peer sales directly in the online shop

Digital returns registration ensures the quality of the item for the next person. Suitable returns are automatically integrated into the inventory even before the item is returned. The resale process is automated and customers can choose sustainable products in the online shop.

How peer-to-peer returns work

01.


Customers can register returns quickly and easily via our white label returns portal directly in the familiar shop environment.

02.


AI decides whether the condition is suitable for onward shipment based on the data provided and user ratings.

Items do not have to be returned to the warehouse. Instead, a data protection-compliant shipping label is provided with which the product can be sent directly to the next customer. Next customers consciously decide on the condition of the product.

03.


04.


Suitable return items are offered directly on the product detail page of your online shop as a sustainable and price-reduced alternative (‘re-toern’) for re-purchase. We take care of the entire fulfilment process, while you retain full transparency over the entire process.

We are supported by

Let’s toern things around!