High return costs and out-of-stock situations?
Our peer-to-peer shipment
With our peer-to-peer shipping, we enable suitable items to be shipped directly to the next person - without a detour via the fulfillment center. This allows us to optimize the returns process, lower costs and CO₂ emissions and reduce out-of-stock situations.
Reduce CO₂ emissions and return costs
Significant savings can be achieved by shipping returns directly to the next customer. Each avoided return saves an average of 1.8 kg of CO₂ emissions and 30% in transportation, packaging and processing costs, as transport routes are eliminated. This approach not only contributes to the sustainability of your company, but also optimizes the cost structure.
Reduce out-of-stock situations and achieve higher product availability
Seamless integration of returns into your inventory increases the availability of your products. Items are immediately back in the range and can be resold up to 14 days earlier. This minimizes the risk of out-of-stock situations and maximizes your sales, as popular products are available for sale again more quickly.
Integrate fully automated peer-to-peer sales directly into your online store
Our system enables fully automated peer-to-peer sales within your online store. Digital returns registration ensures the quality of the items for the next customer. Suitable returns are automatically added to the inventory even before the item is physically returned. This automated resale process enables your customers to select sustainable products directly in your online store.
How peer-to-peer returns works
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Customers can register returns quickly and easily via our white label returns portal directly in the familiar store environment.
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Our AI decides whether the condition is suitable for onward shipment based on the data provided and user ratings.
Items do not have to be returned to the warehouse. Instead, a data protection-compliant shipping label is provided with which the product can be sent directly to the next customer. The next customer consciously decides on the condition of the product.
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Suitable return items are offered directly on the product detail page of your online store as a sustainable and price-reduced alternative (“re-toern”) for re-purchase. We take care of the entire fulfillment process, while you retain full transparency over the entire process.
