We create transparency - throughout the entire returns process
We offer the use of suitable reasons for returns,
AI-supported quality analyses and even data security for peer-to-peer forwarding - so that decisions can be made earlier.
Advantages
Usage of newest technologies
By analysing the reasons for returns and our AI feature, the quality of returns is identified at an early stage and the acceptance process is optimised.
Better product development
The combination of photo and reason for return enables high-quality recommendations for action for product management.
Data protection and security
QR codes protect personal data during the peer-to-peer forwarding process to the next person.
Use customisable return reasons for evaluation
Return reasons can be customised down to the individual product to enable product-specific evaluations at all times.
The reasons are analysed and can be taken into account when accepting returns or in the product development process.
Our AI models enable returned products to be analysed at an early stage
The AI models we train are specially optimised for returns and are tailored to your products. This enables early quality control, which ensures full transparency for the person making the return.
Customers also benefit from faster refunds.
This process enables new innovations
Building on our returns portal, we offer innovative functions such as peer-to-peer forwarding or AI-supported photo analysis. If a perfect return is suitable for peer-to-peer forwarding, the recipient's data is encrypted in a QR code, which is then used for dispatch by the shipping service provider.
