Founders Associate (m/w/d) – B2B SaaS

Our mission

Rethink returns - from a cost factor to a strategic lever for customer satisfaction, efficiency and sustainability.
toern is a data-driven B2B SaaS solution for e-commerce that automates returns and exchange processes and enables well-founded decisions through AI-supported analyses.
As a Founders Associate, you will work closely with the founding team on key strategic and operational projects - and actively shape the growth of an up-and-coming tech startup.


Your tasks

  • Strategy meets implementation: You support the founding team with go-to-market strategies, seed financing, market analysis and business modeling.

  • Own projects with impact: You take responsibility for your own projects - e.g. the introduction of new AI tools, the optimization of conversion funnels or partner development.

  • Analyses, KPIs & basis for decision-making: You build dashboards, develop reports and provide data-based insights for strategic decisions - internally and for investors.

  • Efficiency through structure: You establish and improve processes, tools and internal workflows to make growth scalable.

  • Actively drive growth: You prepare trade fairs, events and investor meetings and help build our partner network and ecosystem.


Your Profil

  • Completed studies or comparable qualification (e.g. business administration, economics, communication)

  • First relevant practical experience - ideally in start-ups, consulting, business development or project management

  • You have a strong entrepreneurial mindset and want to actively shape things instead of just watching them happen

  • You work in a structured way, like to analyze and implement things pragmatically and quickly

  • Fluency in German and English

  • Nice to have: previous experience in e-commerce, logistics or the tech sector


What you can expect from us

  • Ownership from day 1: You work directly with the founding team and take on real responsibility.

  • Direct influence: Your work has a noticeable impact on the growth and further development of toern.

  • Guaranteed learning curve: You will develop massively both professionally and personally in a short space of time.

  • Flexible way of working: Co-working space in Hamburg + remote option + flexible working hours


Are you curious?

Want to make toern big with us?
Then send us your application via this link - a CV or a good LinkedIn profile is enough for now!


Diversity is important to us

We stand for equal opportunities and diversity - regardless of gender, origin, religion, sexual orientation, disability, age or identity. People from a wide range of backgrounds are expressly invited to apply to us.

Let’s toern things around!