Integrationen & Partner
toern integrates with the most important tools along your e-commerce value chain—from your online store to fulfillment, CRM, and customer service. This creates seamless processes. You benefit from automated workflows, reduced manual labor, and complete transparency regarding orders, returns, and customer communication.
Featured
Klaviyo
Xentral
Shopify
DHL
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DPD
Billbee
NICCOS
Shop systems
Automated data exchange between the online store and our returns management platform
The integration with your e-commerce platform ensures that orders, customer data, and return statuses are automatically synchronized. Toern handles the data exchange in the background, eliminating the need for manual exports or duplicate data entry. This reduces errors and saves your team time every day.
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Fulfillment Service Provider
Returns and Logistics Without Back-and-Forth Communication
Through direct integration with fulfillment service providers, returns are automatically reported to and processed by the warehouse. Communication between toern and the fulfillment service providers ensures that all relevant information is transmitted without delay. This speeds up processes and eliminates the need for coordination between support and the warehouse.
Carrier
Automated return labels and transparent shipment tracking
The integration with shipping providers enables the automated generation of return labels and seamless shipment tracking. Customers receive transparent updates, while your support team’s workload is significantly reduced.
ERP & Accounting
Automated Data Transfer for Maximum Efficiency
The connection to ERP and accounting systems ensures that returns, credit memos, and purchase orders are automatically synchronized. This reduces the need for manual entries and minimizes the risk of errors.
Customer Service & Ticketing
Support Without Losing Context
Thanks to integration with customer service tools, all relevant information regarding orders and returns is available directly within the support system. This reduces the need for internal coordination and speeds up the processing of customer inquiries.
CRM & Marketing
Personalized Communication Based on Return Data
The integration with CRM and marketing tools makes it possible to use returns data directly for customer communications. This enables companies to create automated and personalized campaigns under their own brand and strengthen customer loyalty.
Partners
Partnerships with specialized e-commerce and Shopify agencies
Leading agencies rely on toern and actively recommend us to their clients as a returns platform. These strategic partnerships guarantee online stores first-class support and a technically seamless post-purchase experience.
