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The Untapped Potential of Return Reasons
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Returning Set Items Individually or as a Complete Set - Our Set Feature
Anyone who offers bundles in e-commerce is familiar with the problem: As soon as customers return only individual items from a set, processing the correct refund becomes a time-consuming and error-prone process. As automated returns management software for D2C brands, toern transforms your returns from a pure drain on margins and time into a driver of data and revenue. With our new Sets feature, we’ve now completely eliminated the complexity of bundle returns: Starting immediately, items purchased as part of a set can be returned individually or in their entirety - flexibly according to your rules and fully automated.
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The withdrawal button is coming—here’s how to make your shop legally compliant
Ab dem 19. Juni 2026 wird der Widerrufsbutton im E-Commerce verpflichtend. Mit toern setzt du die neuen Anforderungen nicht nur rechtskonform um – du integrierst sie nahtlos in deine bestehenden Retourenprozesse. Jetzt vorbereiten und rechtsicher live gehen.
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Why we founded toern
Hi, we’re Alena and Jonas – the founders of toern. Anyone working in e-commerce knows the challenge: returns. They’re time-consuming, costly, and it’s often unclear why they happen in the first place. That’s exactly where we wanted to make a difference – with a solution that no longer treats returns as just a cost, but gives brands back control.
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For press inquiries, please reach out to: presse@re-toern.de
